FAQ

SHIPPING

How much do I need to pay for shipping?

Simply quote "FREESHIPPING" at the checkout counter to receive complimentary shipping services with over $50 worth of clothes. Otherwise, it's just a nominal fee of $3.

How do I track my shipment order?

Shipment tracking information of your clothes will be sent to your email once you have successfully checked out.

How many days will it take for my clothes to reach me?

We aim to ensure that our clothing will reach your doorstep as soon as possible! All orders made in Singapore should arrive within 5 working days!

Do you guys ship internationally?

Unfortunately, we do not ship our clothing internationally at the moment, we only ship within Singapore, but we are currently working on that! We’ll be sure to let you know if we commence international shipping if you sign up for our newsletter!

What is your return policy?

If there are any product defects, we will gladly do an exchange for you! Alternatively, you can also exchange your apparel for store credits! Items must be in original condition, unwashed, and returned within 14 days upon shipped date by mail. Do contact us at hello@nothingsnew.sg if you have any inquiries pertaining to returns. 

 

 

PAYMENT AND SECURITY

What is your privacy policy?

Nothing’s New will never use the data collected besides contacting our customers about their orders, or informing them about new products and promotions

What are the payment methods that Nothing’s New accepts?

We currently accept the below stated methods and are working to increase the ways you can make payment for your clothing:

Visa (credit and debit cards)
MasterCard (credit and debit cards)